We collect personal information submitted by tenants, including:
Name, contact info, and address.
Descriptions of maintenance issues.
Uploaded photos (if any).
Any additional notes or communications.
We use this information solely to:
Identify and resolve reported maintenance issues. Communicate with tenants or arrange access. Dispatch internal staff or authorized third-party contractors. Maintain accurate records of service requests.
We only share your data with:
Maintenance staff or approved service providers strictly for resolving your request. Legal authorities if required by law.
We do not sell or disclose your personal data to unrelated third parties.
All data is stored securely, either through encrypted software or secure physical storage. We retain data only as long as necessary to manage your tenancy or comply with legal obligations.
You may:
Request to view, correct, or delete your personal data. Withdraw consent at any time (note: this may affect our ability to provide maintenance services)
You can contact us via email at: Jett@Vawzen.ca or by phone at (902) 402-4838.
